Manage Your Service Workflow and Tickets Effortlessly with monday Service

Handling multiple service projects can be overwhelming, but monday Service keeps everything in one place. Log requests, update statuses, and ensure every task moves forward through its built-in ticketing system. Secure a clear and organized way to handle service management and avoid lost requests or missed deadlines.

What monday Service Can Do To Your Business?

Gain Clear Insights on Service Performance

See how your service projects are doing at a glance. monday Service helps you track tickets, monitor progress, and spot areas that need attention–all in one platform.

Automate Ticket Resolution Tasks with AI

Let monday Service handle routine service requests for you. With AI-powered automation, tickets get assigned, updated, and resolved faster, so your team can focus on more important tasks.

Build Customizable Workflows in Minutes

Every service team works differently, and monday Service lets you set up workflows that match your needs. Create ticket flows, assign tasks, and organize multiple service projects your way—without the wait.

Unify Ticketing, Knowledge, and Operations in One Place

No more jumping between systems. monday Service brings your ticketing system, project details, and knowledge base together, so your team has everything they need to get the job done.

monday Service Best Features

AI-Powered Automation

Let monday Service take care of repetitive tasks with AI-powered automation, making service management easier. Tickets are automatically assigned within the ticketing system, ensuring the right team members handle requests without delays.

Customizable Customer Portal

Give your users a better ticketing system and service management with monday Service. Easily submit requests, track ticket status, follow up issues, and find answers through self-serve resources–all in one place.

Real-Time Service Analytics

Monitor service performance and company needs in real time through interactive and customizable dashboards from monday Service. Track real-time data across multiple service projects, check ticketing system activity, and spot trends before problems arise.

Tailored Ticket Boards & Workflows

Keep teams connected and service requests moving with monday Service. Create tailored workspaces for different teams while managing multiple service projects in one system.

Integrate Support Channels & Business Tools

Bring all your support channels and business tools together with monday Service. Connect your ticketing system to emails, chats, and other platforms, so service requests from different sources stay in one place.